There are a few common reasons why you may not be able to connect successfully via FTP. 1. Make sure you're using the correct hostname If you’ve not switched the nameservers to...
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I’ve reached my mailbox quota size. What can I do?
With Stylistic Hosting all mailboxes have a certain limit on data storage. It's unlikely that you should ever fill this unless you're receiving a lot of spam, or have a lot of...
What is email forwarding?
Email forwarding refers to the operation of re-sending an email message delivered to one email address on to a possibly different email address. There are two types of email...
What is SMTP?
SMTP or Simple Mail Transfer Protocol is a TCP/IP used to send and receive email. The majority of email systems use SMTP to send messages from one server to another. Messages can...
What are MX records?
MX stands for 'mail exchanger'. It tells a 'sending' mail server how to find the 'receiving' mail server, given in order of priority, where the lower numbers are given higher...
Why can’t I send emails?
There are a few very common reasons why you may not be able to send emails. Are your email settings are correct? Make sure the email account username and password that you enter...
How can I change my mailbox password?
Changing passwords for any mailbox can be done through the Stylistic Hosting control panel. Log in to my.stylistichosting.co.uk and select Manage Hosting. Select Manage on the...
Can I add SPF records for my domain name?
Sender Policy Framework (SPF) records help to reduce the chance of your domain being spoofed in spam messages. It can also increase the deliverability of e-mail to external...
What are my email sending limits?
Email Account Limits The following limits apply to all messages sent via authenticated SMTP. This will primarily be used for email sent via a mail client, but can also include...
How do I add SRV records for Office 365?
SRV records - service records used in Office 365 - can be added via our DNS Management interface inside the control panel. If the domain is registered with us, you can get to...
How do I setup my mailbox in Outlook?
We make use of 'autodiscover' technology so that in the majority of cases, Microsoft Outlook can set up your account for you with only an email address and a password. Automatic...
Why are the IMAP folders missing from my iPhone or iPad?
If you can successfully send email and view any new messages in your Inbox, but aren't able to view additional subfolders, then it's likely that you have an incorrect IMAP Path...
Can I use ‘mail.domain’ in my mail client?
For scale and redundancy reasons we operate each service from its own hostname. So we always recommend using the most relevant hostname for incoming and outgoing servers in mail...
Why do I get “Mailbox does not exist” bounceback from a brand new mailbox?
Getting a 'mailbox does not exist' message can be frustrating, we know. You just need to give it half an hour. Mailbox password changes, webmail access and sending/receiving...
What are the recommended Thunderbird Mail client settings?
There are various methods of connecting to mailboxes on our platform. We always recommend IMAP as that helps keep messages in sync between various devices and our webmail system....
How do I set up email on my iPhone?
To set up your Stylistic Hosting mailbox on an Apple iPhone or iPad, you need to: Head to the Settings icon and locate the Accounts & Passwords option. Then select 'Add...
How do I migrate emails?
To migrate your emails and mailboxes to Stylistic Hosting, you can use our in-house Email Migrations tool. This will let you migrate your IMAP mailboxes, your Gmail mailboxes and...
How do I set up email on my Android device?
Here's how to set up a Stylistic Hosting email on an Android phone or tablet: Open the mail application on your Android device. Select Add New Account and enter the mailbox...
How do I add another server/include to an SPF record?
If you're using Stylistic Hosting's mail server but want to route emails via another provider - such as G Suite, Office 365 or Mailchimp - you may need to add a secondary sending...
What details should I use for a WordPress SMTP plugin?
The best SMTP details to use when configuring an SMTP plugin within WordPress when you're using Stylistic Hosting WordPress hosting are: Outgoing mail server: smtp.yourdomain.com...
Can I view my FTP, email address, or database passwords?
We encrypt all FTP, email and database passwords so they are not visible as plain text inside your control panel. The exception is the very first FTP account: this password is...
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